A managed housekeeping service, not a staffing list.
Infinity Aura is a managed housekeeping service. We recruit, train, schedule and supervise the team ourselves, and remain responsible for the quality of the work — the hotel is not left to manage individual workers.
A. Managed Housekeeping Service
This is the foundation of everything Infinity Aura does. Rather than supplying names to fill a rota, we recruit, train, schedule, supervise and manage the housekeeping team on the hotel's behalf, and remain accountable for attendance, conduct and the standard of work throughout the contract.
B. Room Attendant Services
Recruited and trained staff for departure rooms, stayovers and each hotel's own agreed room standards.
- Hotel-specific induction
- Daily room allocation
- Attendance monitoring
- Replacement-cover process
- Performance management
C. Housekeeping Supervision
Infinity Aura supervises the service itself, rather than simply supplying workers for the hotel to manage.
- Morning team briefing
- Inspection and re-clean control
- Hotel communication
- Incident escalation
- End-of-shift reporting
D. Optional Linen Porter Services
Linen porter cover is optional and can be selected separately by each hotel location — it is not included automatically within the core housekeeping service.
It tends to be useful for properties with several floors, no service lift, high linen volume, or difficult linen storage and delivery access. Smaller or single-floor hotels may not need a dedicated linen porter at all.
Whichever way a hotel prefers to work, linen responsibility is written into the agreed service schedule so it is always clear who is doing what:
- Delivery receipt and count
- Floor distribution
- Soiled-linen collection
- Linen-room organisation
- Shortage and damage reporting
E. Public Area Cleaning
Scheduled coverage for reception areas, corridors, stairs, public toilets and agreed back-of-house spaces.
- Defined task schedule
- Separate rota allocation
- Completion records
- Inspection checklist
- Additional-hours approval
F. Deep Cleaning and Additional Cover
Planned room and public-area deep cleaning, post-maintenance cleans and seasonal projects, plus additional staffing for high occupancy, sickness cover, group arrivals or agreed short-notice requirements. These are quoted separately from the core service.
The hotel chooses the arrangement.
However linen is handled, the arrangement — and who is responsible for each part of it — is written into the service schedule agreed with the hotel.
Need a tailored staffing model?
We work out the service after a site assessment of the hotel's actual workload, layout and linen arrangement. No fixed public prices are listed, because every property is different.